Knowledgebase now on Zendesk

We’re making it easier to find the information you need! We will be adding articles to our Zendesk ticket system – if you have a question be sure to check it out! You will need to log in with your Zendesk account. If you have ever submitted a support request to helpdesk@radishnetworks.com then you already […]

Planned network outage – Sept 28 between 13:00 – 14:00 (CST)

One of our ISPs will have a planned network outage of approximately 15 minutes between 13:00 and 14:00 CST (GMT-6) on September 28. Affected services include: Edge VPS will experience disruptions from internet traffic. Customers with VPN access always have dual-redundant connections through multiple ISPs and will have internal access throughout the outage period. Legacy […]

Do I really need SSL?

Absolutely. SSL ensures authenticity SSL sites are locked to domain names and so verify the ownership of the website.  Without SSL, it would be trivial to make a website that pretends to be your site. Data Integrity Traffic between the web server and the browser is protected from tampering. Encryption Encryption means that the traffic […]

Macro enabled office documents will now be blocked

Macro-enabled Office documents are now being blocked for domains protected by our premium spam filtering service. What are macro enabled office documents? Microsoft Office documents may have macros embedded with them.  The design allowed for simple programs to be embedded with an MS Office document to provide additional functions.  Office documents that are macro enabled […]

New network, new firewall, oh my!

We’ve been busy updating our infrastructure for the typically busy third quarter of the year.  We are making substantial improvements in security, networking, and virtual machine storage. New firewalls Our largest purchase this summer has been on a pair of new next-generation firewalls.  Adding these new firewalls has increased our awareness of our network traffic […]

Call the Cable Guy: Wireless just won’t cut it

The Register published a nice explanation of why offices still require cabled network connections.  I think it’s readable by those without a lot of technical knowledge. Check it out here:  http://m.theregister.co.uk/2016/04/01/cabling_is_good/ When a client is looking at a major change to their office space such as an expansion or a move the issue about network […]

FAQ: Veeam Cloud Connect – Offsite Backup for VMs

If you haven’t heard about Veeam Backup and Replication then you should definately check it out.  Veeam B&R backs up virtual machines and provides useful restore tasks such as recovering individual Exchange objects (such as email, contacts, calendar events), Sharepoint files for a document library, as well as full VMs.  About a month after we […]

ERA6 for our Managed Antivirus platform

We’ve almost completed our move of client computers to our new ERA v6 server.  ERA6 is dramatically different than previous versions as it now uses a client agent.  Previously, the AV program would check in at a configured interval to receive new ‘instructions’.  Instructions would be things like scan your computer now or set this […]